Rekico Coffee: The Digital Revolution for Ho.re.ca

Rekico Coffee: the digital revolution for Ho.re.ca

Rekico Coffee: The Digital Revolution for Ho.re.ca. A story of quality, Rekico Coffee has been a benchmark in Italian roasting since 1996. With constant evolution, the Romagna-based company offers coffee, tea, herbal infusions, a complete line of merchandising for the Ho.re.ca and vending sectors, as well as training, masterclasses, and consulting.

Rekico’s Order Factory Enterprise B2B Ecommerce allows clients to customize product packaging from the catalog and enables advanced order management. It also grants Rekico’s sales agents access to the B2B platform to place orders on behalf of their clients. With a tailored interface, the portal has transformed order management into a seamless, automated process, enhancing every interaction between Rekico and its Ho.re.ca clients.

A tailored B2B ecommerce solution

The Ho.re.ca sector demands precise and timely order management with personalized commercial terms for each client. Rekico Coffee sought a platform that could:

• Allow clients to place orders independently.
• Provide a detailed history of orders and purchased products.
• Integrate customized catalogs and price lists.
• Adapt to their business data flow, ensuring maximum efficiency.

Our perfect blend: Order Factory

Thanks to Order Factory, Rekico Coffee found the solution to all its needs. The B2B portal has transformed order management into a seamless and automated process, improving every aspect of Rekico’s interaction with its Ho.re.ca clients.

Key features implemented include:

• Advanced digital catalog: Rekico Coffee offers a digital catalog with images, detailed descriptions, and technical specifications, enabling clients to browse easily.
• Personalized orders: Clients can access custom price lists, view exclusive offers, and place orders independently.
• Order history and reordering: Customers can review past purchases and reorder products with just a few clicks, enhancing operational efficiency.
• ERP integration: The platform syncs in real-time with the company’s ERP system, ensuring up-to-date data and minimizing manual errors.
• PWA (Progressive Web App): Order Factory is fully responsive and optimized for mobile use, guaranteeing a smooth, modern user experience.

Results

The implementation of Order Factory brought tangible benefits:

• Increased sales: A fast and intuitive order process boosted Rekico Coffee’s order volume.
• Greater customer satisfaction: The portal simplified and clarified order management, strengthening relationships with Ho.re.ca clients.
• Operational efficiency: ERP integration reduced order processing time and human errors.
• Reduced environmental impact: Digitizing the catalog and orders significantly decreased paper usage.

A taste for you, Free

If you want to energize your B2B Ecommerce, Order Factory is the perfect choice. With customizable features, full integration into your business workflow, and an optimal user experience, the portal is designed to meet the needs of companies aiming to stand out in the market.

Learn more about Order Factory and revolutionize your sales model!

06/02/2025