B2B Ecommerce: how buying habits are changing. In recent years, B2B purchasing habits have radically evolved. What was once handled through agents and paper orders has shifted toward fully digital workflows.
Today’s business buyers prefer fast, transparent, and self-service digital experiences.
By 2025, it’s estimated that over 80% of B2B purchases will occur through digital portals like Order Factory, the ecommerce platform designed for sales networks and wholesalers.
Business customers now expect to manage the entire buying process independently: browsing the product catalog, checking availability, viewing personalized pricing, placing reorders, and reviewing order history.
An effective B2B ecommerce platform must ensure speed, accuracy, and reduced manual effort—streamlining workflows and minimizing errors.
A modern B2B ecommerce solution must integrate smoothly with existing business systems—ERPs, CRMs, accounting software, and CPQ configurators.
Advanced API connectivity allows for management of product variants, tiered pricing, excise taxes, and custom price lists, ensuring consistent experiences and automated, synchronized data flows.
Punctual deliveries and transparent shipping timelines are essential to B2B customer satisfaction. Buyers want clear information on:
Reliability and communication now define the customer experience.
B2B ecommerce is becoming increasingly omnichannel. Buyers use smartphones and tablets to place orders, check shipments, and contact support.
Next-gen platforms integrate AI-powered features like:
Mobile-first design is no longer optional—it’s essential.
In this rapidly changing landscape, Order Factory stands out as the ecommerce platform specifically built for resellers and distributors.
Developed by Cosmobile—a software house specializing in sales and order management tools—Order Factory addresses all the needs of modern B2B commerce.
Platform highlights include:
B2B customers’ expectations have changed.
Order Factory by Cosmobile is built to match this shift, offering a complete, scalable ecommerce solution tailored to the fast-paced, data-driven world of modern B2B sales.
