Leopet: the digital revolution in the Pet Industry

Leopet: the digital revolution in the Pet Industry

Leopet: the digital revolution in the Pet Industry. Since 2013, Leopet has stood out in the pet products market thanks to an entrepreneurial vision deeply rooted in a love for the pet world. Founded in Tuscany and constantly growing both nationally and internationally, Leopet has chosen to invest in digitalization to streamline order collection and business management processes. In this article, we analyze how adopting the Order Factory Enterprise and Order Sender Enterprise solutions has transformed Leopet’s business model, presenting a successful case study in the industry.

Who is Leopet?

For over a decade, Leopet has been marketing pet products, establishing itself as a dynamic and innovative company. With a strong local identity and a global vision, the company is committed to providing high-quality products while continuously expanding its distribution network. The growing demand for digital solutions led Leopet to seek technological tools that could support both professional customers and the sales force in the field.

The challenge: automating Order collection and strengthening the sales network

In today’s competitive landscape, Leopet faced challenges related to traditional order management and the need to provide immediate support to its sales network. The main issues included:

  • Slow and inefficient order collection: Manual order management slowed processes and increased the risk of errors.

  • Difficulty in tracking promotions: A lack of centralized management made it difficult to monitor commercial initiatives accurately.

  • Limited mobile interaction: Flexible and mobile-accessible solutions were essential to remain competitive.

The Order Factory solution

To overcome these challenges, Leopet implemented two specific solutions:

Order Factory Enterprise for professional customers

This B2B e-commerce platform enabled:

  • Automated order collection: Thanks to a mobile-friendly interface, customers and retailers can place orders quickly and easily, reducing errors and processing times.

  • Multi-device accessibility: With dedicated apps for smartphones, tablets, and a web platform, the system ensures seamless communication and centralized order management.

OS Enterprise for the sales network

To strengthen its sales force, Leopet adopted the OS Enterprise Sales Force Automation Software, featuring:

  • Customized promotion management: Sales representatives can create and track promotional campaigns dynamically and flexibly.
  • Advanced barcode scanning: The ability to scan pet product barcodes using external devices connected to a tablet via Bluetooth has revolutionized the order registration process, ensuring accuracy and speed.

The Results: Efficiency, Innovation, and Growth

The adoption of Order Factory solutions has delivered tangible benefits for Leopet:

  • Improved operational efficiency: Digitalization has reduced order collection times and minimized errors, increasing overall productivity.

  • Optimized business management: With an enhanced sales network and advanced monitoring tools, Leopet has been able to manage promotions and sales initiatives more effectively.

  • Market expansion: The flexibility offered by digital solutions has facilitated entry into new markets, strengthening the company’s international presence.

Digital? Give us a paw!

Leopet’s story demonstrates how adopting innovative technologies can radically transform business processes. With Order Factory Enterprise and OS Enterprise, Leopet has optimized order collection and strengthened its sales network, positioning itself as a leader in the pet products industry.

This digital transformation has not only improved operational efficiency but also opened new growth opportunities, solidifying the company’s success on an international level.

Follow in Leopet’s footsteps

01/05/2025