B2B E-commerce for retailers and distributors

B2B e-commerce for retailers and distributors

In the competitive context of B2B business, retailers and distributors have specific needs: complex catalogs, customized price lists, quick reordering, and integrated ERP/CRM flows. This is where Order Factory comes in: B2B e-commerce for distributors, retailers, wholesalers, franchises, sales networks, and B2B professionals.

The challenges of the B2B channel for retailers and distributors

B2B models require features that traditional B2C e-commerce does not offer:

• Multi-level catalogs with different conditions
• Customized price lists and discounts for customers, branches, or sales networks
• Reorder functions for existing customers
• Integration with management systems, invoicing, and certified customer records
• Optimized navigation even from mobile devices and a UX experience designed for professional users.

Without a platform designed for B2B, these critical issues can result in errors, operational inefficiencies, and lost opportunities.

Order Factory: B2B Software

Order Factory is B2B software developed by Cosmobile and designed for retailers, distributors, wholesalers, sales networks, and franchises.

Its main features include:

Advanced product catalog

The catalog can be organized into up to three category levels, with photo galleries and detailed product information. This allows for clarity in product presentation and targeted navigation.

Replenishment and order history

The quick reorder feature allows customers to repeat purchases based on previous orders: quantities, prices, dates, and images are displayed. The order history allows the company to monitor and analyze its customers’ ordering activity. This allows for improved customer service and the anticipation of recurring needs.

Customized prices and price lists

Order Factory allows for the management of multiple base price lists and the customization of prices and discounts for individual customers. This ensures that each customer receives targeted conditions, which is essential for distributors serving sales networks or retailers with different needs.

Integrations and data management

CSV data import/export: useful for bulk updates to catalogs, personal data, or orders. Integration API: the platform can connect to third-party business management and billing software. This reduces manual errors and increases operational efficiency.

Secure access and company domain

Portal with restricted access for customers, option of a dedicated domain (e.g., companyname.orderfactory.shop), and responsive navigation on PCs, tablets, and smartphones. This improves the brand experience and data security.

Benefits for retailers and distributors

By implementing Order Factory, companies operating in B2B gain concrete benefits:

• Improved customer experience: professional users find everything they need, in the right way, with the option of quick reordering.
• Reduced operating times: imports, integrations, and automation prevent manual errors and duplication.
• Greater control and flexibility over prices: customized price lists, dedicated discounts, visibility of order history.
• Scalability and adaptability: the platform structure supports large catalogs, multiple users, and different business scenarios.
• Branding and security: dedicated domain, optimized UX, and secure access increase the perceived professionalism of the intermediary/distributor.

When and why choosing Order Factory

A B2B distributor or reseller should consider Order Factory when:

• They manage a sales network or resellers with different needs (price lists, discounts, real time)
• They have a medium/large catalog, with multiple variants and complex products
• They want to offer a self-service platform for their B2B customers, reducing manual intervention by the order office
• They need integration with ERP or other existing systems
• They want to improve traceability, order reporting, and professional customer satisfaction

B2B Ecommerce Order Factory

If you are a distributor or reseller and want to evaluate a B2B ecommerce portal tailored to your business, Order Factory is one of the most robust solutions on the Italian market.

Try it free for 15 days!

01/12/2025